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Tips and templates from our experts

Bankruptcy of German travel providers

Rights in the case of the bankruptcy of German travel providers like FTI Touristik GmbH: What are you entitled to?

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Traveling with children - do you have a travel authorization?

Our sample document will help you draw up a travel authorization

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Compensation in public transport - money back for delays

Public transport passengers will have more rights from 2021 onwards

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Has your flight been delayed or canceled?

Flights are often subject to serious delays or else are canceled or overbooked. What are your options?

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Fake Louis Vuitton bags & Rolex watches on vacation: What you need to know!

You want to buy a counterfeit product at your vacation destination and bring it home? Be careful.

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Your travel has been canceled or interrupted because of “force majeure”?

You can’t commence a planned journey because of bad weather? What compensation can you expect?

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Your dream vacation turns into a nightmare?

Freeway by the hotel room? Wasteland instead of a golf course? Our checklist shows you in which cases you can demand a refund according to the law.

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